Utilized knowledge of available government and community resources to make appropriate referrals to resolve identified issues. Provided community based rehabilitation and case management to a clientele population with disabilities in mental health. Facilitated utilization review by applying hospital sanctioned medical decision, meeting criteria of all patients. Worked closely with members of community-based organizations; interfaced with staff members on referral services and the identification of available resources. Provided case management services to HIV-infected clients, recorded progress notes and maintained client files, periodically assisted with food bank. Performed medication administration and toxicology screening according to need. Authorized the appropriate level of Supportive Services after securing the required documentation. Approved case managers can promote their services by providing us with information which can be added to their entry on the Case Manager Finder. Interviewed potential clients for eligibility and needs for Homeless Prevention and Rapid Re-housing Program. Provided human services to persons diagnosed with HIV, substance abuse disorders and formerly incarcerated individuals. Compiled reports and complete client records documenting all required information. Participated in community activities to develop opportunities to ascertain needs, serve clients and promote agency. Directed cases to alternative sentencing, domestic violence classes and drug rehabilitation. Participated and arranged monthly Performance Improvement committees with other staff members to improve company outcomes. Investigated allegations of child abuse and neglect by interviewing children, family members and collateral contacts and determining validity of allegations. Worked with getting clients set up for doctor appointments, therapy appointments, case management, and also psychological testing. Provided recommendations for denial or modification for utilization review requests for treatment when the request fell outside evidence based guidelines. Collaborated and interacted with other team members and clinical providers on a regular basis. Implemented and developed educational curriculum for training courses and department policy changes for customer service. Completed face to face interviews in efforts of determining individual needs and eligibility. Provided individual, group, and family counseling, including crisis intervention involving voluntary and involuntary hospitalization. Facilitated group meetings, kept confidential records and case notes Job placement Set Appointments Transported clients to doctor appointments. Performed initial investigations and ongoing evaluations of child abuse/neglect reports. Balanced patient prescriptions before coordinating shipment of medication plotted growth charts and monitored medical records on a monthly basis. Worked closely with the clients and social workers, as well as the attorney that represented the clients and Social Security. Documented outcomes and participated in interdisciplinary team meetings with physicians, nurse practitioners, pharmacists, social workers and psychotherapists. Conducted intakes to assess individual needs and mental health history, and developed individualized goals. Communicated with insurance companies to ensure authorization of patient hospitalization and adaptive devices for discharge to the community. The main aspects of HR effectiveness are strong time management skills, organized files, and personal efficiency. To complete application and requirements for home health aides as needed protecting client confidentiality according national. In order to link consumers to complete application and requirements follow-up to adult and clients. 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